Helm Bank USA

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Helm Bank USA

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It's the Most Wonderful Time of the Year to Stay Secure

with Helm Bank USA’s Credit Cards

All they want for Christmas is you.

Unfortunately, fraudsters take advantage of the busy holiday season by posing as bank or government employees to phish for security codes, creating spoof apps or websites to steal data, and even engaging in physical theft.


At Helm Bank USA, we want to ensure our customers are safe during holiday shopping. Here are some key tips to help you shop securely:

 


Use One Credit Card

Designate one credit card for all your holiday shopping. This makes it easier to monitor transactions and limit potential fraud. Helm Bank USA Visa International Credit Cards offer contactless technology and EMV CHIP for added security.

Use Digital Wallets

Add your Helm Bank USA cards to your Digital Wallet for easy and secure in-store or in-app mobile purchases. This provides an extra layer of security and convenience.

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Check Statements
Regularly

Frequently review your credit card statements for any unauthorized charges. Sign up for eStatements via DX Online, our credit card management portal, where you can also lock and unlock your card if you suspect fraud.

Monitor Purchases
on DX Online

You can easily check your purchases and manage your card on DX Online. This includes the ability to lock and unlock your card if needed.

Enable Two-Factor Authentication
 
Add an extra layer of security to your credit card accounts by enabling two-factor authentication.

Be Cautious with Auto-Save

Avoid saving your credit card information directly on shopping websites. Instead, use your digital wallet for a more secure and convenient payment method.

Avoid Public Wi-Fi
 
Never enter your credit card information when connected to public Wi-Fi. Use a secure, private connection instead.

Know Your Protections
 
Familiarize yourself with your credit card’s fraud protection policies. Helm Bank USA cards are covered under Visa’s® Zero Liability, ensuring you are not held responsible for unauthorized transactions.

By following these tips, you can enjoy a safer and more secure
holiday shopping experience with your credit card.



















General Security Practices



  • Shop on Secure Websites: Ensure the websites you shop on are secure. Look for “https” in the URL and a padlock icon.
  •  Stay Informed: Keep up with the latest scams and fraud tactics. Being aware can help you avoid falling victim to them.
  • Be cautious of unsolicited emails, calls, or texts asking for personal or financial information, and avoid clicking on links in emails or texts unless their authenticity is confirmed. Never disclose your usernames or passwords outside secure platforms like the HelmInOne Mobile® app or Online Banking.


By implementing these security measures, you can significantly reduce the risk of unauthorized access to your accounts and protect your personal and financial information.














Stay informed, alert, and protected

We Are Always Here For You


Contact us immediately regarding any questionable transactions.
The sooner we know, the better we will be able to help.
 

+1(305) 329-7330
Monday - Friday 8:30 a.m. - 6:00 p.m. (EST)